Start by identifying the level of care needed — independent living, assisted living, memory care, or skilled nursing — since facilities specialize differently. From there:
Location — proximity to family for regular visits
Licensing and inspection history — check with local health authorities for violations or complaints
Staff ratios and turnover — low turnover often signals better care quality
Cost and what's included — ask what's covered in the base fee vs. billed separately
Visit in person — observe cleanliness, resident engagement, and how staff interact with residents (not just during a scheduled tour)
Talk to current residents/families if possible, for honest feedback