Start by identifying the level of care needed — independent living, assisted living, memory care, or skilled nursing — since facilities specialize differently. From there:
Location — proximity to family for regular visits
Licensing and inspection history — check with local health authorities for violations or complaints
Staff ratios and turnover low turnover often signals better care quality
Cost and what's included ask what's covered in the base fee vs. billed separately
Visit in person observe cleanliness, resident engagement, and how staff interact with residents (not just during a scheduled tour)
Talk to current residents/families if possible, for honest feedback